Legal
Refund Policy
Last updated: March 17, 2026
This Refund Policy applies to digital subscriptions and software-backed information products sold under the InfoRadar brand.
1. First-time subscription refunds
If you are a first-time subscriber and are not satisfied, you may request a refund within 7 days of the initial purchase, provided the request is made in good faith and includes the order email used during checkout.
2. Renewals
Renewal payments are generally non-refundable once the new billing period has started. If you do not want the subscription to renew, cancel before the next billing date.
3. One-time digital products
If a one-time digital product is offered in the future, refunds may be granted if the product was not delivered as described. Because digital goods can be accessed instantly, refunds may be limited once access has been delivered.
4. How to request a refund
Email support@rickqian.com with your purchase email address and order details.